The 30-day Golden Guarantee
New customers may request a full refund of all subscription fees paid to Travvia for their eligible subscription by contacting Travvia within 30 calendar days after that paid subscription begins. This includes the entire amount of an annual or other prepaid subscription. No reason is required and no questions will be asked about the decision. The guarantee may be used once per customer, account, or business; it does not cover customer purchases, ticket or product refunds, usage-based charges, or third-party charges. Approved refunds are returned to the original payment method, subject to the payment provider’s processing time. Nothing in this guarantee limits rights that cannot be excluded under applicable law.