Practical guides

Make booking and arrival clearer.

Use these checks when preparing tickets, extras, memberships and entry.

See booking and management

Keep ticket types easy to compare

Give each type a clear name, price and inclusion. Explain who it is for and show the available dates. Remove choices that do not change what the customer gets.

See a booking example

Explain each optional extra

Say what the extra adds and what it costs. Make its optional nature clear, and choose additions that complement the original booking.

Define the customer membership

Explain the price, billing period, benefits and relevant cancellation terms. Confirm renewal and booking behavior with the team before publishing the offer.

Ask about memberships

Rehearse QR entry

Review the confirmation and ticket with your reception team. Test validation and agree how staff will handle a booking they cannot find.

Check team access